Author Archives: Franca Miraglia, MFA

Best Way to Wrap Up the Year: Learn to Apologize

  “An apology is the superglue of life.  It can repair just about anything.” Lynn Johnston, Canadian cartoonist: For Better or For Worse Never easy to do, but a heart-felt apology does the world of good so why not end the year with one?  2010 seemed like the Year of the Apology with plenty of [...]
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Injecting Creativity into All Projects

“Insanity: doing the same thing over and over again and expecting different results.” Albert Einstein You’ve just been promoted to the role of project leader – only the timelines make yesterday look reasonable, with Everest-sized goals and budgets too tiny to track. Lucky you! The natural impulse is to forego the luxury of creativity and [...]
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Creativity is the New Black

“Innovation distinguishes between a leader and a follower.” Steve Jobs, Apple Computer You might be wondering what creativity has to do with productivity. As professional managers, bankers, lawyers and other traditionally “non-creative” types, we might lull ourselves into believing that creativity is the dominion of those wacky marketing folks down the hall. But as information becomes increasingly [...]
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