The shocking ripple effect of uncivil emails (and 7 ways to avoid this effect)
A recent study shows people disengage from their work when they receive uncivil emails, then sadly, bring this email stress home and transmit it there. How can we protect ourselves from reacting so strongly? Modelling great email etiquette ourselves is a powerful way to positively influence others - and resolve this problem. I recently shared this, and other email etiquette strategies, on CBC Radio and I’ve compiled them here for you. These are helpful for us as senders and receivers.
